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VicWater Annual Conference 2023
VicWater Annual Conference 2023
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8:30 am - 9:00 am - 13 September 2023

Delegate Check-In

9:00 am - 9:40 am - 13 September 2023

Conference Open

Join VicWater CEO Jo Lim for the commencement of the 2023 Annual Conference.
Wurundjeri Woi Wurrung Cultural Heritage Aboriginal Corporation
Join VicWater Chair David Middleton for the official opening of the 2023 Annual Conference.
Join the Honourable Harriet Shing MP, Minister for Water to provide the Opening Address of the 2023 Annual Conference.

9:40 am - 10:40 am - 13 September 2023

Keynote Presentation

Nicki Hutley is a highly experienced economist, with broad-based expertise in both macroeconomics and microeconomic policy, gained over more than three decades in financial and investment markets and in economic consulting.

10:40 am - 11:00 am - 13 September 2023

Morning Tea Break

11:00 am - 12:45 pm - 13 September 2023

Session 1

Maintaining good regulatory outcomes in an increasingly challenging economy. How do we balance health, environment and customer?

The Victorian water sectors key regulators: the Essential Services Commission and the Environment Protection Authority join to discuss their respective regulatory postures and visions for delivering a comprehensive regulatory framework for Victoria's water sector.

  • Freya Marsden, Chair at Victorian Government Sustainability Fund

Presented by TCV Managing Director Michael Larkin.

12:45 pm - 1:30 pm - 13 September 2023

Lunch Break

1:30 pm - 3:40 pm - 13 September 2023

Session 2

Cost of living pressures are impacting a greater proportion of our community with people having to make hard decisions regarding which bills to pay.

What trends are panellists seeing in this space, what support is offered to customers and how is its effectiveness being measured?


  • James Garriock, Insync

  • Ciara Sterling, CEO, Thriving Communities Partnership
  • Dona Tantirimudalige, Managing Director, Westernport Water
  • Mokica Mackintosh, Managing Director, Echo MS
  • Emma Youill, General Manager Customer and Growth, Goulburn Valley Water
New capital projects are facing a number of challenges including competition from Victoria’s Big Build program, global supply chain constraints reducing the availability and driving up the price of materials, increasing govt regulation/requirements and a constrained labour market.

How are project proponents dealing with these challenges and what learnings are there for future projects?

  • Tim White, Founder & Executive Director at Utilities Regulation Advisory

3:40 pm - 4:00 pm - 13 September 2023

Afternoon Tea Break

4:00 pm - 5:00 pm - 13 September 2023

Session 3

Steve Avery, Head of Smart Cities and Digital Twin Program at NCS will provide the sponsor's address.
This session is about removing some of this complexity and mystique around the application of digital technologies in the water sector. IWN and it’s collaboration partners will be sharing 4 use cases resulting from trials of the application of AI and machine learning in the water Industry that are solving real problems and delivering real customer and business value.

Hosted by Jason Cotton, Program Director - Intelligent Water Networks and featuring the following speakers:

6:30 pm - 10:00 pm - 13 September 2023

Annual Conference Dinner

(Inc. pre dinner drinks)
Dinner Speaker - Steph Roman, Salesforce